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Security Systems in Tempe
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Tempe?

A security system should defend your property. But what occurs in the event your home security alarms go off in Tempe? What should you do to help make sure you and your family are safe?

The first thing to do is to avoid panicking. Remember that your 24/7 monitoring specialists are there for you. Then follow these steps to be ready for any urgent situation.

Our Committed Professionals Are There For You

A 24-7 monitoring specialist is immediately alerted as soon as your Tempe home security alarms go off. When a representative is alerted, they will reach out to you as quickly as possible to ascertain what set off the security system. Your system may trip due to a range of emergencies, including:

  • Burglary

  • Smoke

  • Flooding

  • Accidentally setting off alarm

In cases when your system was set off by accident—like not remembering that the motion sensors are armed when you unlock a door— a representative will contact you and figure out if you need help. Supply them with your proper code, and they can deactivate the alarm.

In the event there is a legitimate crisis, your representative will send out emergency personnel, including police, fire, and EMS, to your home. They also have the ability to act as a contact point when you are not on site. Your dedicated monitoring staff will even apprise emergency services on which security device was triggered, helping them prepare for a potentially hazardous environment. The monitoring expert will remain on the phone with you to help you stay in control and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In Tempe

Waking up in the middle of the night to an alarm blaring can be terrifying—particularly if you aren’t clear as to why it’s going off. The smartest thing you can do is keep yourself in control and proceed with the following:

  • Before anything else, find a safe location. Round up your loved ones in an expeditious manner and relocate to a secure room in the house or leave the premises entirely. It's a natural response to confront the emergency by yourself, but this can be incredibly dangerous. Instead, focus on keeping you and your loved ones secure and let the trained personnel handle the issue.

  • Secondly, use the smartphone’s convenient security app to stay in touch with your monitoring staff. They'll send emergency professionals who will be in transit to your home in a flash.

  • Third, keep in constant communication with your monitoring specialists and emergency professionals. You have the ability to be conferenced in, so everyone is talking together. Conversely, if you’re not able to get a direct call to authorities, you can still receive updates through text messages. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate to all parties so you will be ready should an actual problem happen.

Be Prepared For All Types of Emergencies in Tempe with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your family and your home are secured. With around-the-clock monitoring, home automation, and entry-point sensors, your property will turn into the safe haven you’ve always wanted. Design the perfect home security package by completing the form below or reach out to (480) 608-0064 to take the first step toward a secure property.